Plymouth Manor receives national award

Friday, June 22, 2018

DES MOINES — The Iowa Health Care Association (IHCA) has announced 32 long term and post-acute care members across Iowa — including Plymouth Manor Care Center of Le Mars has been recognized with a 2018 Bronze — Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for their dedication to quality care.

The AHCA/NCAL National Quality Award Program honors providers throughout the country that have demonstrated their commitment to delivering quality care for seniors and persons with disabilities.

“IHCA member nursing facilities and assisted living programs continue to demonstrate remarkable commitment to quality improvement with the recognition of these 32 providers for their achievement of the Bronze Award,” said Mary Jane Carothers, IHCA VP, Quality Improvement and Clinical Affairs. “Quality improvement within these organizations is the direct result of staff dedication and innovative team engagement and collaboration that leads to quality of life and quality of care for the Iowans whose care is entrusted to them.”

Only three states — California, Florida and Texas — had more Bronze Award recipients than Iowa in 2018.

A total of 177 IHCA member nursing facilities and assisted living programs have earned the Bronze Award to date.

“I am very proud of my employees at Plymouth Manor Care Center. They work 24/7 and are very dedicated to Long Term Care. We have also received a deficiency-free survey 2017 along with our nursing home four-star rating from CMS. We strive for excellence and provide quality care to our residents every day. Congratulations to Plymouth Manor and all those who make us a quality provider,” said Coleen McCarty, administrator.

The National Quality Award Program, implemented by AHCA/NCAL in 1996, is centered on the core values and criteria of the Baldrige Performance Excellence Program, which is the foundation of the metric-based AHCA/NCAL Quality Initiative. The National Quality Award program assists providers of long term and post-acute care services in achieving the application of continuous quality improvement.

The program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement journey at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations.

Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each Bronze application to determine if the center has met the demands of the criteria.

Recipients of the Bronze — Commitment to Quality Award may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver — Achievement in Quality Award.

The awards will be presented during AHCA/NCAL’s 69th annual Convention and Exposition in San Diego, California, Oct. 7-10.

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