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Friday, July 11, 2014

Boss of the Quarter - Hutchins press on as printing processes change

Thursday, January 31, 2013

Pam and John Hutchins, owners of Red's Printing Co., in Le Mars, have worked together in the printing business for 28 years. Their dedication to the business and their employees earned them the Le Mars Area Chamber of Commerce Boss of the Quarter award for the first quarter of 2013.
Pam and John Hutchins dedication to their printing shop, customers and employees was recognized by the Le Mars Area Chamber of Commerce.

The Hutchins, owners of Red's Printing Co., received the Chamber's Boss of the Quarter award for the first quarter in 2013.

Pam and John said they were taken by surprise last week when the award was presented to them.

John and Pam Hutchins are the first 2013 Le Mars Area Chamber of Commerce Boss of the Quarter award recipients. Owners of Red's Printing, the Hutchins were nominated by their seven employees.
"I wasn't expecting it at all," John said. "I wondered why everybody was coming in here."

Pam added that she was speechless, something she said doesn't happen very often.

"I was very flattered they would think about doing that, and felt we would deserve that," Pam said, of the couple's employees.

The Hutchins have seven employees, five of whom have been with Red's Printing Co. for many years, Pam said.

John said he and Pam have owned the company since December 1984, when they purchased it from his dad.

They print everything from books to business cards to banners to signs to decals for vehicles.

Throughout the years the printing business has expanded and changed, John said.

"In the last five to seven years our business has basically gone from a mechanically offset printing-type business to a digital printing business," he said.

The Hutchins were commended for knowing the importance of "having state-of-the-art equipment" in a letter nominating them for the Boss of the Quarter award.

"We keep up on newer technology and newer processes of doing things," John said.

The nomination letter also referenced the couple's "high standards for customer service," something Pam and John said is a business mainstay.

"We do whatever we have to do to make sure they are going to get the product they want," John said.

Being nominated for the Boss of the Quarter award, means he and Pam have a good relationship with their employees, John said.

"I think it means you have respect from your employees," John said.

In a letter nominating the Hutchins for the award, employees held a similar view.

"As employers, John and Pam are generous, caring and respectful of their employees. They show their appreciation to each one for their contribution to the company," the letter stated.

Pam and John said it's important to keep their employees happy.

"At Valentine's Day they get massages," Pam said of the female employees. "It's just the little things."

John added that if employees are unhappy it doesn't make for a good working environment.

"Negativity gets you nowhere," he said. "You have to make anything that's bad into a positive."

Pam said it's basically treating employees the way she wants to be treated.

"I want to treat them good because I want to be treated good back," she said. "It works."

John added that the employees have the same attitude toward the business as he and Pam.

"They question things and make sure what they're doing is correct," John said. "There's so many different processes that go into the printing. If somebody isn't paying attention, it could affect it all the way down the line."

The couple said Red's Printing Co. wouldn't be successful without the hard work of their employees.

"These guys are all so awesome," Pam said. "We have some great personalities that work for us."

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